HTC needed a solution for integrating social media and user-generated content
into their cross-channel marketing campaign for the top-rated HTC One during
the holiday season. Using the theme of “beautiful”, the campaign prompted
participants to submit their photo through digital and social channels to be shown
on a prominent Times Square digital billboard. HTC needed a software platform
that could aggregate the user-generated content from various social and digital
channels, moderate the content, power the digital billboard and seamlessly
deliver the digital keepsake photo back to the proper submitter commemorating
the experience.
To power this campaign, HTC chose Aerva, a leading cloud-based consumer
engagement platform for powering digital screen networks, to provide the back-
end integration and execution of this highly successful, global social and digital
media campaign.
Working in conjunction with HTC’s media agency, Aerva powered the 11-week
campaign with participants ranging from the US, UK, China, Hong Kong and
Taiwan. Over the course of the campaign, users submitted over 60,000
“Beautiful” photos via social media (Twitter, Weibo and WeChat), email and
through HTC’s website. Once moderated, approved photos were displayed on a
Times Square billboard and posted to HTC.com, while a digital keepsake (digital
image of the consumer’s photo displayed on the billboard) was sent back to the
submitter for social sharing and extended the campaign’s reach immensely.
The campaign covered such high-traffic times as the holiday season, including
New Year’s Eve, and Super-Bowl festivities in New York City.
Aerva’s reporting and analytics platform allowed HTC to grant prizes based on
geography and provided HTC with valuable insight on its customers and the
campaign’s activity.